Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from By using the Service, you agree to the collection and use of information in accordance with this policy. We use your data to provide and improve the Service. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. ("us", "we", or "our") operates the website (the "Service"). Contact us ? in English, Español or 日本語.HobbyLink Japan, Inc. Our store cannot be held responsible for any actions taken by customs officials, and we are unable to provide compensation or replacements for any items lost, seized, or damaged during the inspection. Please note that some countries may require parcels to be opened for customs inspection. Please be aware of the matter before placing any orders. We are by law unable to undervalue shipments or mark them as "Gift", and therefore cannot fulfill any such requests to do so. Yoyakunow unfortunately has no control over any fees/taxes levied by your country's government. While we sympathize with customers who are required to pay customs taxes on shipments, it is against Japanese law for us to mark items as "Gift" or write lower values for items and we are therefore unable to comply with any requests to do so. It can be accepted special shipping requests, when written on the order comment or by contacting us, regarding extra protection material used (extra fee might be requested) or estimated shipping fees, we are open to receive your requests, because everyone is unique and we offer a personalized service.Ĭustomers may be required to pay customs fees when receiving foreign shipments. United States, Mexico, Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, Guam, Guatemala, Honduras, HongKong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malaysia, Malta, Netherlands, New Zealand, Norway, Nicaragua, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russian Federation, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Vietnam. Shipping to the following countries is possible by JapanPost, FEDEX and UPS.
After your preorder is confirmed and payment sent to the Maker or Distributor, cancellation is not possible. ***If the timeframe between placing the order and the cancellation request overcame Paypal refund timeframe, there will be a charge of 4.5%, and the conversion rate might differ as it will be refunded in Japanese Yen. There is a timeframe for cancellation at NO COST FEE***, between the time you place your preorder and your preorder is confirmed and payment sent to the Maker or Distributor, indicated at "Confirmation of the Pre-order with the Manufacturer/Distributor" on the product page, some are confirmed as soon as payment is received, some are confirmed at an specific date.